Last Updated: May 2026

Oak & Olive Creative (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK privacy laws.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

Oak & Olive Creative is a social media marketing and creative agency specialising in hospitality businesses including cafés and restaurants.

For any privacy-related enquiries, you can contact us at:

Email: beth@oakandolivecreative.com
Business Name: Oak & Olive Creative

We may collect and process the following information:

• Name
• Email address
• Phone number
• Business information
• Social media handles
• Any information submitted through contact forms, enquiries, bookings, or consultations
• 
  

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on pages
• Website usage data through cookies and analytics tools
• 
  

We use your information to:

• Respond to enquiries and bookings
• Provide our marketing and creative services
• Communicate with you about projects or consultations
• Improve our website and services
• Send relevant updates or marketing communications (where consent has been provided)
• Maintain security and prevent fraudulent activity

We only collect information necessary for legitimate business purposes.

Under UK GDPR, we rely on the following lawful bases for processing your information:

• Consent
• Contractual necessity
• Legitimate interests
• Legal obligations

If you subscribe to our emails or marketing updates, you may receive occasional communications from us.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

We will never sell your personal information to third parties.

We may share your information with trusted third-party providers who help us operate our business, such as:

• Website hosting providers
• Email marketing platforms
• Analytics providers
• Payment processors

All third parties are required to handle your data securely and lawfully.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, or disclosure.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

You can control or disable cookies through your browser settings.

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request transfer of your data

To exercise your rights, please contact us using the details above.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Information Commissioner’s Office (ICO)

Our website or social media may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Oak & Olive Creative
Email: beth@oakandolivecreative.com